The general public is now able to lodge complaints pertaining to the misconduct of police personnel via the ‘118’ hotline, the Police Media Division announced today.

The hotline was initially introduced by the Ministry of Public Security for members of the public to submit complaints concerning various crimes.

However, the same hotline can now be used to lodge complaints regarding the misconduct of police officers, as per a press release issued by the Police Media Division.

It further states that information can be provided anonymously, if required, and that the confidentiality of the information obtained through complaints lodged via the 24-hour hotline will be safeguarded.